• Go to the Manage tab in CAMplete TruePath and click on Backup Installation.

      
  • Once the Backup Install dialog opens, there is an option to extract specific files from CAMplete.
     

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  • By default, have every option checked and click on OK.
  • A Save As dialog will open to save a .zip file of your backup.
  • Once saved, place the files in a secure area and send the .zip file to support if requested.