How to Access Autodesk Support

First, you need to make sure that you are either the Primary or Secondary admin of your Autodesk Contracts, if you are not, just make sure you have at least a seat assigned to your account, this seat can either be a standalone or network seat.

More info about assigning a seat to a user can be found on this link:

https://knowledge.autodesk.com/customer-service/account-management/users-software/user-management/assign-users-to-products 

Then, follow the link below to get access to the Autodesk Support Channel.

https://knowledge.autodesk.com/contact-support