Regrettably we are unable to provide you a solution without further investigation. Please use the link below to schedule an available time slot to speak with a technical specialist so we may troubleshoot the issue over a Zoom meeting or other screen share application.
Please have Fusion 360 installed and running on the PC you are going to be joining the meeting from. Please make sure you have a microphone or phone available for audio. Video is not needed and not recommended if you are having low bandwidth issues.