NexGenCAM Support

Checking Ticket Status 1

• Checking the status of your ticket

Creating a ticket 1

• How to create a support ticket

Getting Started 5

• Downloading and Installing Software
• Downloading and Installing Autodesk Software Updates
• Need to Download Software
• Account Management - Access Software and Services
• Autodesk Account User Management

Software Licensing 3

• How to Access Autodesk Support
• How to Log an Autodesk Support Case
• FAST Autodesk Licensing Responses

Post Info 2

• Finding Library Posts in Powermill
• Finding Library Posts in FeatureCAM

System Requirements 1

• System Requirements for Autodesk Products

Feeds and Speeds Reference Materials 1

• Feeds and Speeds Reference Recommendations

Import Issues 1

• Unable to import IPT files

Platinum Support 2

• Why Platinum Support?
• Platinum Support Details

License/Activation Troubleshooting 1

• FeatureCAM Premium Will Not Open

Finding my product list 2

• Product Download
• View Your Products (software)

Network Activation 4

• Guide to perform a network activation
• Firewall settings
• Network License Not Available - Error [0.0.0]" when starting Autodesk software
• Network License - Who is using a seat and how many are available

License Types 2

• Types of Licenses
• Change License Type

Home license request 2

• Request a home license for a Network Seat
• Request home license for a Standalone Seat

Getting Started 8

• Getting Started Video
• Link to Autodesk CAMplete TruePath 2024 Help
• Downloading and Installing CAMplete TruePath
• License Activation
• New Users

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CAMplete TruePath General 3

• Large Arc moves from Mastercam NCI file
• Mastercam 2024 Plugin Not Showing Up in Mastercam 2024
• GibbsCAM - Coolant ON when turned OFF in CAM

How to 6

• Creating a Project Zip Package
• CAMplete TruePath Backup Install
• Creating a Backup Installation of TruePath
• Creating a Machine Backup in TruePath
• Remove Haas Rotary from Machine Module

View all 6

FeatureCAM General 7

• How to access FeatureCAM subscription help pages offline
• To see which version of FeatureCAM you are using
• Migrating 32 Bit Files to Current Releases
• Copy my custom settings from one computer to another
• Fix MS Access tool database issues after Windows or Office updates

View all 7

How to 18

• Convert a curve into geometry in FeatureCAM
• To use a curve to define the stock boundary
• How to set up a custom shaped stock using a solid model in FeatureCAM
• How to chain (quick method) pieces of geometry in FeatureCAM
• How to measure the curvature (radius) and/or draft on a surface

View all 18

PowerMILL General 9

• To see which version of PowerMill you are using
• Using Ductposts (.opt files) with PowerMill 2017 and later releases
• Powermill single line fonts
• Surfaces fail to shade or look bad on import
• Changing the Powermill NC output for Camplete, Vericut, and NCSIMULUL (cut file output)

View all 9

Powermill Best Practices 1

• PowerMill Best Practices | Setups

Quick Tips 4

• PowerMill View Shades
• PowerMill Limits
• PowerMill Customize Ribbon & Command Buttons
• PowerMill Workplanes

Fusion 360 License 3

• Fusion 360 - managing numerous seats
• Schedule a meeting
• How to export and import tool libraries

Autodesk Post & Cutting Tool Data 1

• Autodesk HSM, Inventor CAM, and F360 Cutting Tool Vendor Libraries

Inventor CAM 1

• Inventor Pack and Go files to upload your Assemblies

PartMaker 8

• PartMaker Master Tool Library
• Engraving fonts in partmaker
• 2D Cutter compensation in Partmaker
• How To Use The Edit Part Co-ordinate System
• Practical Applications of PartMaker SwissCAM Face Windows

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CIMCO EDIT 4

• CIMCO EDIT Backplot & Solid Simulation
• CIMCO EDIT Quality Zoom
• CIMCO EDIT Axis Control
• CIMCO EDIT Enhanced Stock Compare